Maintenance Windows
Planned Out-of-Hours Updates
Hypervisor upgrades, cluster reboots, firmware flashing, and database migrations scheduled during off-peak hours so your client businesses experience zero operational downtime.
For IT Service Providers & MSPs
Extra hands.
After hours.
Reliable, white-label technical subcontracting for UK MSPs. We handle planned evening and weekend maintenance, server and virtualisation overhauls, Linux, Docker, and backups so your day team doesn't burn out.
The Subcontracting Model
A dependable technical extension for your MSP.
Running an MSP is a constant balancing act between urgent daytime helpdesk tickets and scheduled infrastructure projects. When major server migrations, virtualisation overhauls, or Linux escalations land on your desk, pulling your front-line engineers off tickets creates backlogs and staff fatigue.
Experienced engineering.
Strict client boundaries.
Voodoo Ray provides reliable, independent subcontracting on a project or scheduled basis. Backed by extensive hands-on infrastructure experience, we are available to support your team with remote infrastructure work, complex troubleshooting, and planned maintenance windows.
We work either as a transparent specialist brought in by your firm, or strictly white-label behind your brand name. Your client relationships, contracts, and commercial standing are treated with absolute respect.
Discuss Subcontracting- Evenings & Weekends Planned maintenance windows, hypervisor updates, and migrations executed when your clients are offline, keeping your daytime helpdesk clear.
- White-Label or Independent We can operate seamlessly under your MSP brand name or as a trusted external systems specialist. Your commercial relationships are strictly protected.
- Autonomous & Dependable Agree the scope, hand over access credentials securely, and the work gets done methodically without requiring your team's constant supervision.
- Meticulous Written Handovers Clear, detailed written notes on what was changed, logs recorded, rollback points verified, and any recommended daytime follow-ups.
Server Migrations
Domain & Virtual Machine Migrations
Clean Active Directory domain upgrades, physical-to-virtual (P2V) migrations, Hyper-V to Proxmox transfers, and storage array cutovers handled with meticulous rollback planning.
Linux Escalations
Specialist Linux & Docker Support
When Linux or container issues land on an MSP team that primarily specialises in Windows, we step in to resolve permissions, daemon crashes, reverse proxies, and backup scripts.
Backup Restores
Restoration Verification Audits
Independent, thorough audits of your clients' backup systems with hands-on test restores to verify file integrity, database consistency, and RTO benchmarks.
PRACTICAL TECHNICAL SUPPORT
Ready to sort out
your infrastructure?
Whether you need planned weekend maintenance, assistance with Hyper-V, Proxmox VE, or Linux, or reliable out-of-hours subcontracting for your MSP — let's have a straightforward conversation. Plain English, no hard sell.